The time for relying on a dependable, experienced travel professional is now more important than ever. Collins Tours & Consulting Ltd. is recognized for the quality products we sell to our clients and to other travel agencies. Our group tour escapes consist of top quality city center hotels, first class meal choices, and premium motor coaches. These are just a few of the higher end luxuries and amenities you will experience within Collins Tours & Consulting Ltd.
Collins Tours offers professional customer service for all your travel needs. In recent years we have become a successful tour operator putting together our own unique customized tour itineraries. Our travel products consist of mainly escorted and guided travel vacations in a group environment providing exceptional value and impeccable experiences around the world.
Collins Tours & Consulting Ltd. will continue to provide higher end group travel products for the experienced traveler. Through providing unique escorted travel products Collins Tours & Consulting Ltd. will ensure our clients receive a higher than average level of satisfaction and value for their money.
Our Business Philosophy
How We Measure Performance
Our success will be measured through the level of satisfaction from each and every customer we serve. We want to ensure our services provide an overall positive experience when acquiring travel reservations. Measuring performance will include:
- Employee satisfaction, orientation and training
- Customer focus and commitment
- Satisfaction from our customers, number of returning clients, and increased sales
Collins Tours & Consulting Ltd. is a locally owned and operated, licensed, Maritime Canadian Travel Agency/Tour Operator. In recent years we have expanded from being primarily a full service travel agency, to a highly efficient and ever growing Atlantic Canada and Ontario Tour Operator. Our goal is to continue to increase our market share in the higher end experienced traveler, through targeting segments of the baby boomer and senior markets. We have over 55 years of hands-on experience in the travel industry with travel professionals who have traveled globally. With our outstanding supplier relationships, exceptional buying power and company commitment in product excellence, we will grow and expand our first class escorted group travel products. Through this commitment, our company is destined to excel and continue to provide our clients inspired experiences and new friendships abroad.
Where We Are Going
Through dedication we will continue to meet our customer’s needs, wants, and expectations. Focusing on the psychographics of why people are traveling and the destinations they are choosing we will expand our market and increase our knowledge and expertise of travel to other areas.
How We Will Get There
Collins Tours is committed to providing superior service to each client we serve. We strive to offer genuine value and quality in our travel products.