Collin’s Tours and Consulting Ltd. is a family run and locally owned Saint John-based tour operator. With almost 60 years of experience, we provide you with amazing escorted bus tours and cruises all around the world. We are recognized for the quality products and vacations that we provide. Our group getaways consist of top quality city center hotels, first-class meal choices, and premier motor coaches.
Organizing and planning our own unique customized tour itineraries, Collin’s Tours has grown into a premier tour operator. Consisting mainly of escorted and guided travel vacations in a group environment, providing exceptional value, and impeccable experiences the world over.
Our Mission Statement:
Collins Tours & Consulting Ltd. will continue to provide higher-end group travel products for the experienced traveler. Through providing unique escorted travel products Collins Tours & Consulting Ltd. will ensure our clients receive a higher than average level of satisfaction and value for their money.
Our Business Philosophy
How We Measure Performance
Our success will be measured by the level of satisfaction from each and every customer we serve. We want to ensure our services provide an overall positive experience when acquiring travel reservations. Measuring performance will include:
- Employee satisfaction, orientation, and training
- Customer focus and commitment
- Satisfaction from our customers, number of returning clients, and increased sales
Collins Tours & Consulting Ltd. is a locally owned and operated, licensed, Maritime Canadian Travel Agency/Tour Operator. In recent years we have expanded from being primarily a full-service travel agency to a highly efficient and ever-growing Atlantic Canada and Ontario Tour Operator. Our goal is to continue to increase our market share in the higher end experienced traveler, through targeting segments of the baby boomer and senior markets. We have over 55 years of hands-on experience in the travel industry with travel professionals who have traveled globally. With our outstanding supplier relationships, exceptional buying power and company commitment to product excellence, we will grow and expand our first class escorted group travel products. Through this commitment, our company is destined to excel and continue to provide our clients inspired experiences and new friendships abroad.
Where We Are Going
Through dedication, we will continue to meet our customer’s needs, wants, and expectations. Focusing on the psychographics of why people are traveling and the destinations they choose we will expand our market and increase our knowledge and expertise of travel to other areas.
How We Will Get There
Collin’s Tours is committed to providing superior service to each client we serve. We strive to offer genuine value and quality in our travel products.